Privacy Policy
At Lumatech, we are committed to protecting your privacy and ensuring that any personal data you provide through our website is handled securely and responsibly. This privacy policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect personal information through the contact forms on our website when you submit an enquiry. The information collected may include:
- Name
- Email address
- Phone number
- Event details or any other information you choose to provide
Additionally, we use Google Analytics to track and analyse website traffic, which collects data on your browsing behaviour, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
The personal data collected through our contact forms is used solely to:
- Respond to your enquiries
- Discuss your firework display needs
- Provide quotes or information about our services
We do not sell or share your personal information with third parties for marketing or other purposes.
3. Cookies and Google Analytics
Our website uses cookies to enhance your browsing experience. Google Analytics helps us understand how visitors interact with our site and allows us to improve our services. These cookies collect anonymised data and do not identify individuals.
For more information on how Google Analytics handles data, please refer to Google’s Privacy Policy.
4. Data Security
We take appropriate measures to protect your personal information from unauthorised access, disclosure, or misuse. All information provided through the website is stored securely and accessible only by authorised personnel.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your information
- Request that we delete your data if it is no longer needed
To exercise any of these rights, please contact us at chris@lumatech.co.uk.
6. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at chris@lumatech.co.uk.
By using our website, you agree to the collection and use of information as outlined in this policy.